Return Policy

Due to the perishable nature of coffee, we do not accept returns except in the case of damaged product or quality issues. If you receive damaged goods please notify us immediately with the details, quoting your invoice number. We will replace your coffee purchase (with your receipt) within 14 days of receiving your order. If you do not have a receipt, please contact us at:

Spirit Bear Coffee Company
2071 Kingsway Ave Unit #111
Port Coquitlam, British Columbia
Canada V3C 6N2

Tel: (604) 468-44420

Spirit Bear Coffee Company appreciates your business and will take all reasonable efforts within the guidelines of this policy to ensure you are satisfied with your purchase.

1. Spirit Bear Coffee Company “Sale Items” are excluded from this policy. “All Sales Final”
2. For refunds and exchanges, we may ask that you provide us with your name, address and telephone number for audit and fraud prevention purposes. Valid photo ID may be required to confirm this information. This information is collected, used and retained to help us ensure that refunds and exchanges are valid (in each case and over time) and in accordance with our Spirit Bear Coffee Company Policy.