FAQs

Brewing Questions

Q. How do you brew a cup of Spirit Bear Coffee?
A. Use fresh, cold water to fill the reservoir tank on your single-serve machine. Depending on taste preference, we recommend brewing with the 6 oz cup setting for a full-flavoured coffee, or the 8 oz cup setting for a milder coffee.

Q. Which single-serve machines is Spirit Bear Coffee Pods compatible with?
A. Spirit Bear Coffee Pods are Keurig 2.0 compatible and works in K-Cup® compatible single-serve coffee makers such as Keurig®, Cuisinart® or Hamilton Beach® brewers. Spirit Bear Coffee Company pods ARE NOT compatible with Keurig Vue®, Tassimo® or other types of single-serve brewers.

Q. I get an “Oops” message on my Keurig machine.
A. Spirit Bear Coffee Company pod lids were printed with a special ink that is readable and accepted by the Keurig® machine. If you receive this error message “Oops! This pack wasn’t designed for this brewer. Please try the one of the hundreds of packs with the Keurig® logo,” please try the following:

  • Open the Keurig® lid and rotate the pod clockwise 90 degrees. Close the Keurig® lid to brew again.

If that doesn’t work, please email us at info@spiritbearcoffeecompany.com or call us 1-844-691-6284

 

Compostable Questions

Q. What does 100% compostable mean?
A. Spirit Bear Coffee Company pods are  100% compostable! It is fully compostable in a commercial compost (where approved). We only use certified compostable products. Spirit Bear Coffee Company pods are made of a lid, ring, mesh and coffee – the hard plastic that you see is actually plant-based PLA resin. It is very similar to a compostable fork and knife.

Q. Is it better than recyclables?
A. In short, yes! In 2018, China will no longer import North American recyclables which means North American will need to find domestic markets for our own recyclables or send them to landfill. 

Q. Can I dispose of my used Spirit Bear Coffee Company soft pods in my garden or food waste composter?
A. We don’t recommend it. Because each person looks after their home compost differently, we can’t guarantee its success in your home compost. At a commercial facility they create optimal conditions to ensure waste breaks down, which is ideal in this case.

Q. Can I dispose my used Spirit Bear Coffee Company pods in my municipal green bin program?
A. Check locally. In Canada, there are no standards set and each city composter can use a different process so we’re unsure if your particular composter will accept these pods.

Q. If the municipal green bin program does not accept the pods, why do compostable pods matter?
A.  Because we understand change takes time. And one of the best ways to speed up change is to show manufacturers that there’s a demand for more compostable materials, and show local governments there’s a demand for green bin programs to accept Spirit Bear Coffee Company pods. With your help we can make a difference - one cup at a time. Together, we can reduce the garbage being generated by single-serve coffee.

Yes, it costs us more to use compostable materials, but it’s worth it – we need to divert the millions of pods heading to landfills, to become useful again – fertile soil to grow more fruits, vegetables and beautiful flowers.

Our pod also uses renewable resources (plants!) instead of regular/recyclable plastics, usually made from oil, a non-renewable resource.

 

Organic Questions

Q. Are the Spirit Bear Coffee Company soft bottom pods organic and fair trade?
A. Yes, all varieties contain 100% Arabica coffee that is both certified organic and certified fair trade.

Q. How is the Spirit Bear Coffee Company - Dolphin  Decaf pods  processed?
A. Dolphin pods are decaffeinated using the Swiss Water® Process. This environmentally friendly process is 100% chemical free and produces a delicious coffee that is caffeine-free.

Q. Will flavoured Spirit Bear Coffee Company varieties be created in the future?
A. Given our focus on using 100% organic coffee, and the lack of availability of quality certified organic flavourings, we have no plans at this time to add flavoured coffees.